The useful bits
- Assign predictable rules to software, ambiguous interpretation to AI and consequential approvals to a person.
- Map the inputs, decision, output and approval owner for a single task.
What the source covers
Anthony Katsur’s opinion piece argues for hybrid advertising workflows. A practical application is to use deterministic steps for calculations and validation, AI for suitable interpretive tasks, and people for consequential approvals. Evaluate the result against a defined baseline rather than repeating broad cost-saving claims as if they apply to every workflow.
Assign each workflow step to the right tool
Map the inputs, decision, output and approval owner for a single task. Put repeatable calculations and validation in deterministic steps; use AI where interpretation is useful and reviewable. Compare completed work, error rates and review effort with the existing process before expanding automation.
Reading scope
This is an authored opinion piece about workflow design, not a controlled comparison of agent performance.
Keep learning
What would you add?
Bring your experience to the conversation. The next useful perspective could be yours.
Talk with the collective
