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CONTRIBUTOR PROFILE

Darren Shaw

Explore the source reporting and insights credited to Darren Shaw in the collective.

THE WORK BEHIND THE PROFILE

Explore Darren’s work

Shows, ideas and places to learn from Darren Shaw.

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Newsfeed6

Update

Google brings back Business Profile messaging with an AI chatbot

Google is bringing back Google Business Profile messaging, this time with an AI chatbot, flagged by Darren Shaw. The chatbot can answer questions about a business drawn from its Business Profile, and reportedly its website, then hand the conversation off to the business owner when human input is needed.

Credited contributorSource
Image: Via the Paid Media Collective newsletter. Original visual creator unverified.
Update

Reddit threads now pull directly into Google Business Profiles

Darren Shaw has flagged a new "About this place" section appearing in Google Business Profiles on desktop: primarily for food and drink businesses: that pulls Reddit threads directly into the profile. Valentina Vasileva first spotted the section, and Darren confirmed it shows Reddit content alongside the standard GBP information.

Credited contributorSource
Image: Via the Paid Media Collective newsletter. Original visual creator unverified.
Update

Google Business Profile bans staff review solicitation and name mentions

Darren Shaw and Ben Fisher have flagged that Google updated its GBP review guidelines on April 17, explicitly prohibiting: asking customers to mention specific employees in reviews; and requiring staff to collect a set number of reviews. Both are now classified as rating manipulation.

Credited contributorSource
Image: Via the Paid Media Collective newsletter. Original visual creator unverified.

This is a collection of published credits and official links, not an exhaustive CV or a points total. A guest appearance is different from hosting a show. Community and event links identify the named organiser; they do not imply membership or a speaking appearance.

Contribution ranking & points 24 pts
WORK IN THE COLLECTIVE

Contribution points

24 contribution points · 6 credited works · #49 in the Lifetime contribution ranking.

Uncapped points calculated from published source credits. Expertise is not assessed for this editorial profile. These are separate from registered members’ verified scores, lifetime achievement points and levels.

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